Are you providing the very best buyer expertise in your area of interest? Would you like it to get higher? Is your retailer falling brief in managing buyer queries? The reply to all these questions is Meetanshi’s Magento 2 Customized Contact Type extension.
The extension gives a customizable contact kind the place a frontend person can choose the contact division to submit the question. For instance, the question for gross sales will likely be submitted to the gross sales division when a person selects it from the frontend contact kind.
Doing so, efficient and fast question administration turns into attainable. Answering the purchasers’ questions promptly improves the shopper expertise.
Furthermore, the shopper question with its particulars is saved within the backend grid. And, the admin will get notified by way of E mail of each question submitted. Sorted! Solely with the Meetanshi’s Magento 2 Customized Contact Type!
Advantages of Magento 2 Customized Contact Type:
- Division-specific contact types for straightforward and environment friendly prospects’ question administration.
- Presents a backend grid “Handle Contact Departments” to save lots of the already created contact departments with the small print like identify, electronic mail ID, and its standing.
- Add a brand new contact division from the backend utilizing the “Add New Division” button.
- To allow a contact division, configure it utilizing the small print like identify, and the comma-separated electronic mail IDs related to the departments.
- Possibility for the frontend person to pick out the division to which the question is to be submitted.
- The identify of the person, E mail ID, question textual content, and the division is saved within the “Handle Contact Inquiries” backend grid.
- Use delete mass motion to delete a number of inquiries from this grid.
- If there are a number of E mail IDs related to a contact division, a duplicate of the shopper inquiry is distributed to every of them.
- When a brand new inquiry is submitted, the admin will get notified by way of an electronic mail with the small print like Identify, E mail ID, cellphone, and message textual content.
- Fast, environment friendly, and sorted inquiry administration to boost the shopper expertise.
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