Consumer demo :
Agent demo :
WordPress and WooCommerce Help Ticket Plugin is a complete and full resolution for WordPress and WooCommerce websites. This WordPress ticketing plugin is designed and programmed from the bottom up by the ArtemisDev Group, and regardless of the opportunity of designing the specified ticket template, there isn’t a want to fret in regards to the inconsistency or litter of your WordPress website.
Skill to create a vast variety of tickets
There aren’t any restrictions on sending tickets to customers, and customers can ship tickets at any time concerning their questions and issues.
Skill to connect recordsdata
Customers and Brokers will be capable to connect their desired file in every ticket ٬ all recordsdata uploaded in a separate folder in your WordPress add folder might be uploaded for simpler administration ٬ and at last general superior options within the settings There’s a plugin for attaching recordsdata.
Ship notification electronic mail
After sending or replying to the ticket, an electronic mail might be despatched to the person or website administrator. There are additionally superior options within the plugin settings to alter texts and electronic mail settings.
Skill to design a ticket template with out having to alter the plugin
One of many nice options of the WordPress Help Ticket Plugin is the power to design and code a ticket template that matches your web site template, which implies that by copying the template folder out of your plugin, you possibly can simply change the ticket template with out having to alter the Design or customise plugin code.
Skill to outline classes, departments, priorities for tickets
You’ll be able to simply outline classes and departments for managing your website’s tickets, and you may as well use the definition of prioritization to deal with tickets.
Full Suitable with WooCommerce
If you happen to use WooCommerce, the ticketing system will robotically add ticket menus to the WooCommerce person panel. There are additionally some nice options within the plugin settings that customers can select when sending a ticket, or if the supervisor The location needs to have the ability to show solely the merchandise within the area that the person has bought.
Devoted brief code
If in case you have not used the WooCommerce plugin or need to show the help ticket on the tab for any purpose, it’s doable to show the ticket supply system for customers by inserting the brief code of the system.
Superior search and filter for tickets
Within the admin panel, within the checklist of tickets, there’s a field referred to as filter or search you can simply search within the submitted tickets.
Skill to create customized standing for tickets
Along with the default standing for every ticket, you possibly can outline your required standing together with the specified colour.
Skill to outline limitless help operator
You’ll be able to create a vast help operator or answerable for responding to tickets. Additionally it is doable to assign a ticket to the specified help operator in every ticket.